Delivery Policy

At Bath & Tile Outlet, we are committed to providing a smooth and reliable delivery experience from the moment you place your order until your products arrive safely at your destination.

Whether you’re purchasing a faucet, vanity, freestanding bathtub, or a complete bathroom package, we take every precaution to ensure your order is handled with care.

Free Delivery within the GTA

As part of our Grand Opening, we are pleased to offer FREE delivery within the Greater Toronto Area (GTA).

  • Delivery is available within up to 3 business days after your order has been confirmed.
  • Our team will contact you to coordinate a convenient delivery date and time.
  • Please ensure someone is available to receive and inspect the merchandise upon delivery.

 

Shipping Outside the GTA

At this time, online ordering is primarily available for customers within the Greater Toronto Area.

We are actively expanding our shipping services across Ontario and Canada.

If you are located outside the GTA and are interested in purchasing one of our products, please contact our team. We will be happy to review your order and provide the best available shipping solution.

Email: contact@bathandtileoutlet.ca

 

Delivery of Large Items

Large and oversized products such as:

  • Bathroom Vanities
  • Freestanding Bathtubs
  • Shower Doors
  • Toilets
  • Large Mirrors

require special handling to ensure they arrive safely.

Our delivery team will contact you in advance to coordinate the delivery.

 

Delivery of Small Items

Smaller products such as:

  • Faucets
  • Shower Systems
  • Bathroom Accessories
  • Drains
  • Valves
  • Small Sinks

will be carefully packaged and delivered using the most appropriate shipping method available.

 

Order Confirmation & Delivery Updates

After placing your order, you will receive an order confirmation by email.

Once your order has been scheduled for delivery, our team will contact you with the delivery details.

 

Inspect Your Order

Please inspect all merchandise upon delivery.

If you notice any damage or receive an incorrect item, notify us within 48 hours of delivery by emailing:

contact@bathandtileoutlet.ca

Please include:

  • Your order number
  • Photos of the product and packaging
  • A brief description of the issue

Our Customer Care Team will work with you to resolve the matter as quickly as possible.

 

Need Assistance?

If you’re purchasing multiple products, renovating an entire bathroom, or require special delivery arrangements, we’re here to help.

Bath & Tile Outlet

📍 Showroom

7250 Keele Street

Units 231, 232, 249 & 250

Vaughan, Ontario L4K 1Z8

📧 Email: contact@bathandtileoutlet.ca